Privacy Policy

1. Introduction & Overview

MyHealthBook (accessible at https://myhealthbook.info) operates an online healthcare discovery and informational directory serving Kerala, India. We are committed to maintaining the confidentiality, integrity, and security of personal information shared by users and healthcare providers.

2. Information We Collect

We practice data minimization and collect only the information strictly necessary to provide directory discovery and consultation enquiry routing:

• Patient Consultation Enquiries: When you submit an enquiry through our platform, we collect your name, phone number, optional email address, preferred date, target provider, and general query text. We do not solicit, require, or store detailed clinical diagnostic histories, laboratory reports, or prescriptions during Phase 1.
• Provider Claim Verification: When a healthcare professional or hospital representative claims a listing, we collect the claimant's name, official email, phone number, professional designation, and optional verification documentation.
• Technical & Log Data: Like most standard web platforms, our servers log standard HTTP request metadata (IP address, browser user-agent, timestamp) stored in secure, private server logs for security auditing and DDoS mitigation.

3. Health Tools & BMI Calculator Privacy

Our standalone Body Mass Index (BMI) calculator operates entirely client-side or within a transient execution cycle. We do not save, record, or track your entered height, weight, or calculated BMI values in our database, nor do we pass individual health measurements to analytics or external third-party services.

4. How We Use Information

Personal information collected through MyHealthBook is utilized strictly for:

• Routing and coordinating consultation enquiries to the selected healthcare provider or hospital.
• Verifying and authenticating healthcare provider listing claims.
• Responding to user customer service inquiries, corrections, and listing updates.
• Monitoring administrative audit trails and preventing malicious automated spam.

We do not sell, rent, monetize, or trade patient contact information to pharmaceutical companies, advertising networks, or unapproved data brokers.

5. Cookies and Web Analytics

MyHealthBook uses strictly essential session cookies (such as MHB_SESSID) to maintain security, session state, and CSRF protection. We utilize Google Analytics 4 configured with IP anonymization to track aggregate, non-personally identifiable site traffic metrics (such as page views and button clicks). No patient names, phone numbers, or health messages are ever transmitted to analytics services.

6. User Rights, Corrections & Privacy Requests

Under applicable Indian personal data protection standards, users have the right to request access, correction, or deletion of their submitted contact records. To request correction or removal of your enquiry details or directory listing, please contact our Grievance Officer: